Stay Guide

Parking lot

We have a multi-story parking lot (automated).
The parking lot has a 143 vehicle capacity. If the parking lot is full, we will direct new guests to other nearby paid parking lots. Also, please understand that we are unable to reserve spots in the parking lot (it is operated on a first-come-first-served basis).
We ask for your kind understanding.

In addition, for all locations, the size of each parking lot is as follows.
- Intersection height 2.3m length 4.6m
- Parking lot gate width 2.5m
- Parking lot width 1.7m
- Disabled parking spcaes width 3.1m (parking allowed only to customers with disabilities)

<Parking rates>

Parking for guests staying at our hotel is 2,500 yen per vehicle from 1:00 pm on the day of arrival to 1:00 pm the following day.
Overage adds 500 yen per hour.
Please show us the parking ticket upon checking in.
Non-staying guests visiting the restaurants or shops are entitled to 2 hours free parking if they spend over 3,000 yen on their meal or shopping.

*We recommend public transportation during Golden Week, summer season, Christmas, and New Year's when the hotel's parking lot as well as the parking spaces nearby the theme park may become full.
*Please refrain from parking buses or microbuses.

Check in / Check out

Check-in is from 3:00 pm, and check-out is by 12:00 pm.
The hotel reception desk becomes crowded from 3:00 pm to 5:00 pm, and right after the closing of the park, so please schedule your time accordingly.

Sales of Universal Express® Pass

Universal Express® Pass is a convenient ticket that shortens the amount of waiting time. The ticket is capable of shortening waiting times for rides, as well as reserving view areas for parades.

for more detail

Sales place

Ticket counter(1F)

Sales hours

Sales on same day tickets
from 7:00 am to 3 hours prior to Universal Studios Japan®'s closing time

Sales on next day tickets
from 7:00 am to 2 hours prior to Universal Studios Japan®'s closing time (latest 10:00 pm)

*Universal Express® Pass can be purchased at the hotel's ticket counter as long as we have it in stock. Unfortunately, if the hotel runs out of stock, you may not be able to purchase it through us.

Food delivery service to guest rooms

Perfect for satisfying your hungry stomach after having a blast at the theme park.
The staff will bring freshly cooked foods to your room!

Food delivery hours
from 6:00 pm to 10:00 pm
Click Here For Our Menu

Internet access in guest rooms

All guest rooms have free access to internet.
Guests will need to bring their own computers, but we do lend LAN cables. Please feel free to ask us about them.
Also, our Wi-Fi access service has become free in all of our facilities starting from October 19th (Fri) 2012.

Universal Studios Japan®
Screening information regarding USJ attraction related film materials, etc.

Yearly screening schedule

・Harry Potter and the Order of the Phoenix
・Despicable Me 2
・Harry Potter and the Half-Blood Prince
・Harry Potter and the Deathly Hallows Part.1
・Despicable Me
・Harry Potter and the Deathly Hallows Part.2
・Despicable Me 2
・Harry Potter and the Philosopher's Stone
・Harry potter and the Chamber of Secrets
・Despicable Me 2
・Jurassic World
・Despicable Me
・Despicable Me 2
・Jurassic World
・Despicable Me
・Despicable Me 2
・Jurassic World
・Despicable Me
・Despicable Me 2

*Price is subject to change without notice.